What’s On

Level 1 Principles of Customer Service – starting 29^th June (eligibility: aged 19+ @31/08/19 in receipt of benefits)

What does the qualification cover?

Apply legislation, regulation and organisational procedures for customer service

Working in customer service

Create a good impression to customers

Deal with queries and requests

Who is it suitable for?

It will help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for when working in Customer Service.

Roles this applies to:

Retail, Hospitality Services, Front of House, Business Administration, Contact Centres, Health and Social Care

If you are interested contact Training Employment Services to register on

t: 07909030474

e: ged.Harnick@trainingemploymentservices.com

Level 2 Principles of Warehouse and Storage – starting 29^th June (eligibility: aged 19+ @31/08/19 in receipt of benefits)

This course is via Employment Training Services and runs Online.

This 2-week programme is designed to support anyone keen to enter or re-enter the Warehouse and Storage Sector as a Warehouse Assistant.

Course content:

Health, safety & security at work

Develop effective working relationships with colleagues in logistics operations

Pick goods in logistics operations

Wrap and pack goods in logistics operations

Maintain hygiene standards in handling and storing goods in logistics operations

Moving and/or handling goods in logistics operations

Check stock levels and stock records

Operate equipment to perform work requirements in logistics operations

If you are interested contact Training Employment Services on

t: 07909030474

e: ged.Harnick@trainingemploymentservices.com