What we do

Services that are offered to clients

• One to one, confidential appointments with an Adviser
• Latest job vacancies and information non recruitment initiatives
• Pre-employment training programmes for employer vacancies
• Help with producing and updating your CV
• Advice and tips on interview techniques and skills
• Help with completing application forms and cover letters
• Access to the Internet, telephone, fax and postage related to jobs or training
• Access to specific training courses related to employability

We can help by providing:

Information

• Information on local vacancies.
• Course details on all subjects from basic to higher levels.
• College and university information.
• Information about local childcare provision.
• Details of local training providers/organisations.

Advice

• Identifying and matching your skills to employment and training opportunities.
• Offering advice and information on funding sources.

Guidance

• Assisting with developing a CV.
• Helping you with completion of application forms.
• Developing covering letters.
• Improving your interview skills.
• Providing Job search skills – free use of Internet, fax and telephone.
• Designing an action plan to help you achieve your goals.

Clients will have access to

• Computer aided guidance.
• Job vacancy/learning opportunities via Internet sites.
• Information about childcare facilities available in Sefton.
• Individual guidance interviews.
• Up to date computer systems for CV production.
• Information on employment legislation.
• Other services which best meet the client’s needs.

Customer Charter and Service Standards

View our complete Customer Charter & Service Standards.

How we are doing

View our latest performance statistics Video

View our latest performance statistics in PDF format

Feedback

We are always looking for feedback from our Clients

Please feel free to complete our Client Feedback Form

Comments, Compliments and Complaints Procedure

To see the full Customer Comments, Compliments and Complaints procedure or to fill in an online form please Click here

Privacy Notice (How we use Client information)

Please click here to read our Privacy Notice

Website Accessibility Statement

Please click the following link Website accessibility statement