Job seekers

Services for Individuals – what you can expect from us

  • Polite, professional and helpful staff who provide free, impartial and independent information, advice and guidance on all aspects of jobs, education and training, including self-employment in an informal, comfortable environment
  • All information you give us is treated in strictest confidence and is kept securely
  • Information held will not be passed to third parties without your permission
  • The opportunity to register with the service within 2 weeks of initial enquiry
  • One to one appointments with advisers that are confidential and tailored to meet clients’ needs
  • Clear, accurate and up to date information (available in a range of formats and languages upon request)
  • Up to date information on local and Merseyside-wide vacancies and the latest recruitment initiatives are available
  • Each client will have an individual Action Plan to help to achieve goals
  • Help with producing or updating a CV (first draft completed within 1 week of appointment)
  • Workshops to improve employability e.g. interview techniques and skills, filling in application forms, covering letters
  • Free use of Internet, fax, telephone and postage related to jobs or training
  • If information is not readily available, we will respond to your request within 3 working days
  • If we cannot provide suitable information or training we will identify other suitable alternatives and if requested make contact with that provider on your behalf
  • We will keep in contact with clients after they have registered to find out how we can best continue our support
  • Our services are delivered in line with the Matrix guidance standards

Services for Individuals – what we expect from you

  • To attend appointments on time, or to notify us if unable to attend
  • To keep in regular contact with your Adviser to maximise your opportunities, return phone calls or complete and return any feedback forms you may receive from Sefton@Work before and after finding employment
  • To provide us with complete and accurate information about your work experience and skills so that we can match you with the most suitable vacancies
  • To feed back to us the outcome of any applications or interviews and provide us with a completed “Confirmation of Employment or Training” form for our records
  • To adhere to our Acceptable Behaviour policy

Advice for jobseekers – effective job search

This document provides information and advice on how to undertake an effective job search using the internet.

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CV Template

This template is to illustrate the type of information you will need to complete your cv. Unfortunately, we are unable to advise you about your cv via email; however you can contact us by phone for an appointment with an Adviser, if you so wish.

CLICK TO VIEW TEMPLATE ms word (opens in new window)

Supported by Youth Employment Initiative &