Supported by Youth Employment Initiative & European Social Fund
Our 'Ways to Work' Programme can help you to find work! Click Here
Our 'Ways to Work' Programme can help you to find work! Click Here
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14th August 2020 – 30th September 2020
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14th August 2020 – 30th September 2020
N/A
1st September 2020 – 14th September 2020
Interserve are running a variety of remote courses in September. Please feel free to look through the list and click this link Remote courses September to express an interest in enrolling.
Eligibility:
Liverpool City Region
Functional Skills Maths & English
19 to 23 to be fully-funded if they study for a first qualification at level 2 and/or level 3
19 and over, who have not previously attained a GCSE grade C/grade 4 or higher, to be fully-funded if they study for a qualification in English or Maths, up to and including level 2 .
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Personal Development in Employability – Level 1 | 01/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Health & Social Care – Level 1 | 01/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 03/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Customer Service | 01/09/2020 | 3 Webinars plus workbooks | The Level 2 Award in Customer Service Course is a three day course designed for those in a customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems |
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Digitial IT / Development in Employability – Level 1 | 07/09/2020 | 11 Webinars plus Workbooks | Our Digital IT Course will is about much more than just finding work, it also aims to help members through some of the difficulties faced with the recent Covid 19 epidemic that has left many individuals struggling with unemployment, our aim is to boost self-esteem and confidence in the new digital world as well as providing a safe, relaxed and friendly community that supports job seekers, no matter their circumstances or how long they’ve been unemployed. During every session each learner will be given support to gain a good knowledge and understanding of completing UC Journals to show job applications sent, CV & Cover letter updates and any Interviews attended. |
| Safeguarding & Prevent - Level 2 | 07/09/2020 | 4 Webinars plus Workbook completion | This important course combines three inter-related themes: safeguarding in general; online safety; and the Prevent duty. Those who work with children, young people or vulnerable adults, have a legal duty in respect of safeguarding and Prevent. This important qualification aims to provide candidates with the practical knowledge they need to be able to comply with this duty. |
| Health & Social Care – Level 1 | 08/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 07/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Mentoring Circle - Self development | 14/09/2020 | 6 Webinars plus Workbooks | Mentoring Circles provide a chance for personal reflection and self-development helping you to achieve your personal and professional life goals. Come along to a Circle led by an experienced tutor to reflect on your skills, build confidence, and meet others travelling along a similar path of self-development. Circles provide the opportunity to reflect and develop your self-understanding to help you through a range of life changes. |
| Retail & Customer Service | 14/09/2020 | Webinars plus Workbook completion - 5 days over 2 weeks | The Level 1 Award in Retail & Customer Service Course is a five day course designed for those in a retail or customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems, Retail Selling Process and Stock control. |
| Personal Development in Employability – Level 1 | 14/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Time2Shine - Personal Social Development - Level 1 | 14/09/2020 | Webinars plus Workbook completion | Provision is to enable individuals with social barriers to gain valuable personal development, and skills for building confidence in overcoming life experiences covering all of the below modules over a two week period and covers the following: Developing Self Confidence, Personal and social relationships, Understanding personal identity, Dealing with problems in daily life, Working as part of a group, preparation for returning back to work, A bespoke Personal development plan which matches the needs of the learner support from a dedicated specialised trainer. |
N/A
1st September 2020
ENROLMENT DAYS 17th, 18th 19th 20th & 24th August
Course dates Tuesday, 1 September 2020; 09:30 - Friday, 11 September 2020; 03:30
To express an interest in the course pleas click the following link Event Pilot
Eligibility:
Who is it for:
This programme is delivered by an experienced, highly motivational trainer and is for those who have substantial work experience, have held mid to senior roles (i.e. Manager, Supervisor, Team Leader etc) and may have recently been made redundant – maybe over 50, a Veteran or perhaps a Graduate entering the job market for the first time. This programme is about more than gaining a Level 2 Certificate in Personal Development, although that’s great too as it’s up to date ammunition for a CV; it’s about empowering individuals and building the resilient mindset needed to really succeed through change.
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(distanced classrooms & strict Covid 19 Safety precautions in place)
N/A
14th August 2020 – 30th September 2020
N/A
1st September 2020 – 14th September 2020
Interserve are running a variety of remote courses in September. Please feel free to look through the list and click this link Remote courses September to express an interest in enrolling.
Eligibility:
Liverpool City Region
Functional Skills Maths & English
19 to 23 to be fully-funded if they study for a first qualification at level 2 and/or level 3
19 and over, who have not previously attained a GCSE grade C/grade 4 or higher, to be fully-funded if they study for a qualification in English or Maths, up to and including level 2 .
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Personal Development in Employability – Level 1 | 01/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Health & Social Care – Level 1 | 01/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 03/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Customer Service | 01/09/2020 | 3 Webinars plus workbooks | The Level 2 Award in Customer Service Course is a three day course designed for those in a customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems |
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Digitial IT / Development in Employability – Level 1 | 07/09/2020 | 11 Webinars plus Workbooks | Our Digital IT Course will is about much more than just finding work, it also aims to help members through some of the difficulties faced with the recent Covid 19 epidemic that has left many individuals struggling with unemployment, our aim is to boost self-esteem and confidence in the new digital world as well as providing a safe, relaxed and friendly community that supports job seekers, no matter their circumstances or how long they’ve been unemployed. During every session each learner will be given support to gain a good knowledge and understanding of completing UC Journals to show job applications sent, CV & Cover letter updates and any Interviews attended. |
| Safeguarding & Prevent - Level 2 | 07/09/2020 | 4 Webinars plus Workbook completion | This important course combines three inter-related themes: safeguarding in general; online safety; and the Prevent duty. Those who work with children, young people or vulnerable adults, have a legal duty in respect of safeguarding and Prevent. This important qualification aims to provide candidates with the practical knowledge they need to be able to comply with this duty. |
| Health & Social Care – Level 1 | 08/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 07/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Mentoring Circle - Self development | 14/09/2020 | 6 Webinars plus Workbooks | Mentoring Circles provide a chance for personal reflection and self-development helping you to achieve your personal and professional life goals. Come along to a Circle led by an experienced tutor to reflect on your skills, build confidence, and meet others travelling along a similar path of self-development. Circles provide the opportunity to reflect and develop your self-understanding to help you through a range of life changes. |
| Retail & Customer Service | 14/09/2020 | Webinars plus Workbook completion - 5 days over 2 weeks | The Level 1 Award in Retail & Customer Service Course is a five day course designed for those in a retail or customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems, Retail Selling Process and Stock control. |
| Personal Development in Employability – Level 1 | 14/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Time2Shine - Personal Social Development - Level 1 | 14/09/2020 | Webinars plus Workbook completion | Provision is to enable individuals with social barriers to gain valuable personal development, and skills for building confidence in overcoming life experiences covering all of the below modules over a two week period and covers the following: Developing Self Confidence, Personal and social relationships, Understanding personal identity, Dealing with problems in daily life, Working as part of a group, preparation for returning back to work, A bespoke Personal development plan which matches the needs of the learner support from a dedicated specialised trainer. |
N/A
2nd September 2020
N/A
14th August 2020 – 30th September 2020
N/A
1st September 2020 – 14th September 2020
Interserve are running a variety of remote courses in September. Please feel free to look through the list and click this link Remote courses September to express an interest in enrolling.
Eligibility:
Liverpool City Region
Functional Skills Maths & English
19 to 23 to be fully-funded if they study for a first qualification at level 2 and/or level 3
19 and over, who have not previously attained a GCSE grade C/grade 4 or higher, to be fully-funded if they study for a qualification in English or Maths, up to and including level 2 .
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Personal Development in Employability – Level 1 | 01/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Health & Social Care – Level 1 | 01/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 03/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Customer Service | 01/09/2020 | 3 Webinars plus workbooks | The Level 2 Award in Customer Service Course is a three day course designed for those in a customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems |
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Digitial IT / Development in Employability – Level 1 | 07/09/2020 | 11 Webinars plus Workbooks | Our Digital IT Course will is about much more than just finding work, it also aims to help members through some of the difficulties faced with the recent Covid 19 epidemic that has left many individuals struggling with unemployment, our aim is to boost self-esteem and confidence in the new digital world as well as providing a safe, relaxed and friendly community that supports job seekers, no matter their circumstances or how long they’ve been unemployed. During every session each learner will be given support to gain a good knowledge and understanding of completing UC Journals to show job applications sent, CV & Cover letter updates and any Interviews attended. |
| Safeguarding & Prevent - Level 2 | 07/09/2020 | 4 Webinars plus Workbook completion | This important course combines three inter-related themes: safeguarding in general; online safety; and the Prevent duty. Those who work with children, young people or vulnerable adults, have a legal duty in respect of safeguarding and Prevent. This important qualification aims to provide candidates with the practical knowledge they need to be able to comply with this duty. |
| Health & Social Care – Level 1 | 08/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 07/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Mentoring Circle - Self development | 14/09/2020 | 6 Webinars plus Workbooks | Mentoring Circles provide a chance for personal reflection and self-development helping you to achieve your personal and professional life goals. Come along to a Circle led by an experienced tutor to reflect on your skills, build confidence, and meet others travelling along a similar path of self-development. Circles provide the opportunity to reflect and develop your self-understanding to help you through a range of life changes. |
| Retail & Customer Service | 14/09/2020 | Webinars plus Workbook completion - 5 days over 2 weeks | The Level 1 Award in Retail & Customer Service Course is a five day course designed for those in a retail or customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems, Retail Selling Process and Stock control. |
| Personal Development in Employability – Level 1 | 14/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Time2Shine - Personal Social Development - Level 1 | 14/09/2020 | Webinars plus Workbook completion | Provision is to enable individuals with social barriers to gain valuable personal development, and skills for building confidence in overcoming life experiences covering all of the below modules over a two week period and covers the following: Developing Self Confidence, Personal and social relationships, Understanding personal identity, Dealing with problems in daily life, Working as part of a group, preparation for returning back to work, A bespoke Personal development plan which matches the needs of the learner support from a dedicated specialised trainer. |
N/A
14th August 2020 – 30th September 2020
N/A
1st September 2020 – 14th September 2020
Interserve are running a variety of remote courses in September. Please feel free to look through the list and click this link Remote courses September to express an interest in enrolling.
Eligibility:
Liverpool City Region
Functional Skills Maths & English
19 to 23 to be fully-funded if they study for a first qualification at level 2 and/or level 3
19 and over, who have not previously attained a GCSE grade C/grade 4 or higher, to be fully-funded if they study for a qualification in English or Maths, up to and including level 2 .
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Personal Development in Employability – Level 1 | 01/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Health & Social Care – Level 1 | 01/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 03/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Customer Service | 01/09/2020 | 3 Webinars plus workbooks | The Level 2 Award in Customer Service Course is a three day course designed for those in a customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems |
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Digitial IT / Development in Employability – Level 1 | 07/09/2020 | 11 Webinars plus Workbooks | Our Digital IT Course will is about much more than just finding work, it also aims to help members through some of the difficulties faced with the recent Covid 19 epidemic that has left many individuals struggling with unemployment, our aim is to boost self-esteem and confidence in the new digital world as well as providing a safe, relaxed and friendly community that supports job seekers, no matter their circumstances or how long they’ve been unemployed. During every session each learner will be given support to gain a good knowledge and understanding of completing UC Journals to show job applications sent, CV & Cover letter updates and any Interviews attended. |
| Safeguarding & Prevent - Level 2 | 07/09/2020 | 4 Webinars plus Workbook completion | This important course combines three inter-related themes: safeguarding in general; online safety; and the Prevent duty. Those who work with children, young people or vulnerable adults, have a legal duty in respect of safeguarding and Prevent. This important qualification aims to provide candidates with the practical knowledge they need to be able to comply with this duty. |
| Health & Social Care – Level 1 | 08/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 07/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Mentoring Circle - Self development | 14/09/2020 | 6 Webinars plus Workbooks | Mentoring Circles provide a chance for personal reflection and self-development helping you to achieve your personal and professional life goals. Come along to a Circle led by an experienced tutor to reflect on your skills, build confidence, and meet others travelling along a similar path of self-development. Circles provide the opportunity to reflect and develop your self-understanding to help you through a range of life changes. |
| Retail & Customer Service | 14/09/2020 | Webinars plus Workbook completion - 5 days over 2 weeks | The Level 1 Award in Retail & Customer Service Course is a five day course designed for those in a retail or customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems, Retail Selling Process and Stock control. |
| Personal Development in Employability – Level 1 | 14/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Time2Shine - Personal Social Development - Level 1 | 14/09/2020 | Webinars plus Workbook completion | Provision is to enable individuals with social barriers to gain valuable personal development, and skills for building confidence in overcoming life experiences covering all of the below modules over a two week period and covers the following: Developing Self Confidence, Personal and social relationships, Understanding personal identity, Dealing with problems in daily life, Working as part of a group, preparation for returning back to work, A bespoke Personal development plan which matches the needs of the learner support from a dedicated specialised trainer. |
N/A
14th August 2020 – 30th September 2020
N/A
1st September 2020 – 14th September 2020
Interserve are running a variety of remote courses in September. Please feel free to look through the list and click this link Remote courses September to express an interest in enrolling.
Eligibility:
Liverpool City Region
Functional Skills Maths & English
19 to 23 to be fully-funded if they study for a first qualification at level 2 and/or level 3
19 and over, who have not previously attained a GCSE grade C/grade 4 or higher, to be fully-funded if they study for a qualification in English or Maths, up to and including level 2 .
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Personal Development in Employability – Level 1 | 01/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Health & Social Care – Level 1 | 01/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 03/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Customer Service | 01/09/2020 | 3 Webinars plus workbooks | The Level 2 Award in Customer Service Course is a three day course designed for those in a customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems |
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Digitial IT / Development in Employability – Level 1 | 07/09/2020 | 11 Webinars plus Workbooks | Our Digital IT Course will is about much more than just finding work, it also aims to help members through some of the difficulties faced with the recent Covid 19 epidemic that has left many individuals struggling with unemployment, our aim is to boost self-esteem and confidence in the new digital world as well as providing a safe, relaxed and friendly community that supports job seekers, no matter their circumstances or how long they’ve been unemployed. During every session each learner will be given support to gain a good knowledge and understanding of completing UC Journals to show job applications sent, CV & Cover letter updates and any Interviews attended. |
| Safeguarding & Prevent - Level 2 | 07/09/2020 | 4 Webinars plus Workbook completion | This important course combines three inter-related themes: safeguarding in general; online safety; and the Prevent duty. Those who work with children, young people or vulnerable adults, have a legal duty in respect of safeguarding and Prevent. This important qualification aims to provide candidates with the practical knowledge they need to be able to comply with this duty. |
| Health & Social Care – Level 1 | 08/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 07/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Mentoring Circle - Self development | 14/09/2020 | 6 Webinars plus Workbooks | Mentoring Circles provide a chance for personal reflection and self-development helping you to achieve your personal and professional life goals. Come along to a Circle led by an experienced tutor to reflect on your skills, build confidence, and meet others travelling along a similar path of self-development. Circles provide the opportunity to reflect and develop your self-understanding to help you through a range of life changes. |
| Retail & Customer Service | 14/09/2020 | Webinars plus Workbook completion - 5 days over 2 weeks | The Level 1 Award in Retail & Customer Service Course is a five day course designed for those in a retail or customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems, Retail Selling Process and Stock control. |
| Personal Development in Employability – Level 1 | 14/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Time2Shine - Personal Social Development - Level 1 | 14/09/2020 | Webinars plus Workbook completion | Provision is to enable individuals with social barriers to gain valuable personal development, and skills for building confidence in overcoming life experiences covering all of the below modules over a two week period and covers the following: Developing Self Confidence, Personal and social relationships, Understanding personal identity, Dealing with problems in daily life, Working as part of a group, preparation for returning back to work, A bespoke Personal development plan which matches the needs of the learner support from a dedicated specialised trainer. |
N/A
14th August 2020 – 30th September 2020
N/A
1st September 2020 – 14th September 2020
Interserve are running a variety of remote courses in September. Please feel free to look through the list and click this link Remote courses September to express an interest in enrolling.
Eligibility:
Liverpool City Region
Functional Skills Maths & English
19 to 23 to be fully-funded if they study for a first qualification at level 2 and/or level 3
19 and over, who have not previously attained a GCSE grade C/grade 4 or higher, to be fully-funded if they study for a qualification in English or Maths, up to and including level 2 .
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Personal Development in Employability – Level 1 | 01/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Health & Social Care – Level 1 | 01/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 03/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Customer Service | 01/09/2020 | 3 Webinars plus workbooks | The Level 2 Award in Customer Service Course is a three day course designed for those in a customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems |
| Understanding Specific Learning Difficulties - Level 2 | 01/09/2020 | 4 Webinars plus Workbooks | If you would like to learn about Dyslexia, Dyscalculia, ADHD and DCD then this course is ideal for you. Look at how it impacts on an individual’s life, and how you can support the individual, or yourself, to cope with the challenges life throws at you. |
| Digitial IT / Development in Employability – Level 1 | 07/09/2020 | 11 Webinars plus Workbooks | Our Digital IT Course will is about much more than just finding work, it also aims to help members through some of the difficulties faced with the recent Covid 19 epidemic that has left many individuals struggling with unemployment, our aim is to boost self-esteem and confidence in the new digital world as well as providing a safe, relaxed and friendly community that supports job seekers, no matter their circumstances or how long they’ve been unemployed. During every session each learner will be given support to gain a good knowledge and understanding of completing UC Journals to show job applications sent, CV & Cover letter updates and any Interviews attended. |
| Safeguarding & Prevent - Level 2 | 07/09/2020 | 4 Webinars plus Workbook completion | This important course combines three inter-related themes: safeguarding in general; online safety; and the Prevent duty. Those who work with children, young people or vulnerable adults, have a legal duty in respect of safeguarding and Prevent. This important qualification aims to provide candidates with the practical knowledge they need to be able to comply with this duty. |
| Health & Social Care – Level 1 | 08/09/2020 | Webinars plus Workbook completion | Understanding what really happens in the care sector and the range of different job opportunities available -Communication skills, Awareness of roles and responsibilities in Adult Social Care, Building effective relationships with work colleagues and understanding what really happens in the care sector and the range of different job opportunities. |
| Personal Development in Employability – Level 1 | 07/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Mentoring Circle - Self development | 14/09/2020 | 6 Webinars plus Workbooks | Mentoring Circles provide a chance for personal reflection and self-development helping you to achieve your personal and professional life goals. Come along to a Circle led by an experienced tutor to reflect on your skills, build confidence, and meet others travelling along a similar path of self-development. Circles provide the opportunity to reflect and develop your self-understanding to help you through a range of life changes. |
| Retail & Customer Service | 14/09/2020 | Webinars plus Workbook completion - 5 days over 2 weeks | The Level 1 Award in Retail & Customer Service Course is a five day course designed for those in a retail or customer service role, whether face-to-face or on the telephone. It is suitable for all industries and covers Principles of Customer Service – identifying customers and their needs - Principles of Maintaining Customer Service through Effective Handover - Principles of Resolving Customer Service Problems, Retail Selling Process and Stock control. |
| Personal Development in Employability – Level 1 | 14/09/2020 | 6 Webinars plus Workbooks | To enable you to reflect on your own skills and qualities in order to identify your strengths and weaknesses and highlight areas for improvement. Help you to consider the importance of goal setting for your own personal development. |
| Time2Shine - Personal Social Development - Level 1 | 14/09/2020 | Webinars plus Workbook completion | Provision is to enable individuals with social barriers to gain valuable personal development, and skills for building confidence in overcoming life experiences covering all of the below modules over a two week period and covers the following: Developing Self Confidence, Personal and social relationships, Understanding personal identity, Dealing with problems in daily life, Working as part of a group, preparation for returning back to work, A bespoke Personal development plan which matches the needs of the learner support from a dedicated specialised trainer. |
Opening Hours Bootle Office
Monday, Wednesday, Thursday 9.15am – 4.30pm
Tuesday 10.00am – 4.30pm
Friday 9.15am – 4.00pm
Southport Office
Monday, Wednesday, Thursday 9.15am – 4.30pm
Friday 9.15am – 12.30pm
Tuesday 1.00pm – 4.30pm
Saturday-Sunday CLOSED
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