IT Support Apprentice

About the role

Job description

IT Support Apprentice

We are currently looking for an IT Support Apprentice to join The Sovini Group.

Are you a motivated individual with a strong work ethic, keen to learn and grow?

Whether you have previous experience or are looking to transfer your skills from another sector, we want to hear from you!

At the Sovini Group, we believe in potential over experience. We are committed to Equality, Diversity, and Inclusion, fostering a supportive workplace where everyone is valued. If you are driven, eager to develop new skills, and thrive in a team environment, you could be the perfect fit.

This position is a Fixed Term Contract for 2 years with the opportunity to progress into a 6-month Improver at the end of the apprenticeship.

What You’ll Do:

To undertake and complete the Apprenticeship Programme which includes technical and work-based training and experience alongside technical training delivered by a training provider

As part of our dedicated IT team, you’ll be the first point of contact for technical issues, helping customers resolve problems efficiently while gaining hands-on experience in a real-world environment.

You’ll receive full training and ongoing support from experienced team, alongside structured learning. This is a fantastic opportunity to develop your skills, gain industry-recognised qualifications, and grow within a supportive and friendly workplace.

What We’re Looking For:

You don’t need experience—what matters is your attitude, willingness to learn, and transferable skills.

We welcome applicants from all backgrounds.

Key qualities that will make you successful in this role:
* Strong teamwork and communication skills.
* Ability to stay organized and work efficiently.
* A positive approach to learning new systems and processes.
* Customer service skills from any industry are a plus!

What We Offer:
* Competitive salary – £14,172.4736-hour work week (Monday-Friday)
* Training and development – Gain valuable skills for a rewarding career.
* 28 days holiday, increasing with service
* Cycle-to-Work Scheme
* Pension scheme and life assurance
* Career growth opportunities
* Staff well-being and ‘feel-good’ initiatives

CV to louise.pickett@sefton.gov.uk

0151 934 2750