|29th June 2020
N/A: Level 1 Principles of Customer Service – Online Course
29th June 2020N/A
Level 1 Principles of Customer Service – starting 29th June (eligibility: aged 19+ @31/08/19 in receipt of benefits)
What does the qualification cover?
Apply legislation, regulation and organisational procedures for customer service
Working in customer service
Create a good impression to customers
Deal with queries and requests
Who is it suitable for?
It will help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for when working in Customer Service.
Roles this applies to:
Retail, Hospitality Services, Front of House, Business Administration, Contact Centres, Health and Social Care
If you are interested contact Training Employment Services to register on
N/A: Level 2 Principles of Warehouse and Storage – Online Course
29th June 2020N/A
Level 2 Principles of Warehouse and Storage – starting 29th June (eligibility: aged 19+ @31/08/19 in receipt of benefits)
This course is via Employment Training Services and runs Online.
This 2-week programme is designed to support anyone keen to enter or re-enter the Warehouse and Storage Sector as a Warehouse Assistant.
Health, safety & security at work
Develop effective working relationships with colleagues in logistics operations
Pick goods in logistics operations
Wrap and pack goods in logistics operations
Maintain hygiene standards in handling and storing goods in logistics operations
Moving and/or handling goods in logistics operations
Check stock levels and stock records
Operate equipment to perform work requirements in logistics operations
If you are interested contact Training Employment Services on
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