The week's events

  • - Level 1 Principles of Customer Service – Online Course and 1 other event
    Level 1 Principles of Customer Service – Online Course

    Category: General Level 1 Principles of Customer Service – Online Course

    N/A
    29th June 2020

    Level 1 Principles of Customer Service starting 29th June (eligibility: aged 19+ @31/08/19 in receipt of benefits)

     

    What does the qualification cover?

    Apply legislation, regulation and organisational procedures for customer service

    Working in customer service

    Create a good impression to customers

    Deal with queries and requests

    Who is it suitable for?

    It will help boost learners’ career prospects by giving them the skills, knowledge and understanding that employers look for when working in Customer Service.

    Roles this applies to:

    Retail, Hospitality Services, Front of House, Business Administration, Contact Centres, Health and Social Care

    If you are interested contact Training Employment Services to register on

    t: 07909030474

    e: ged.Harnick@trainingemploymentservices.com

    Level 2 Principles of Warehouse and Storage – Online Course

    Category: General Level 2 Principles of Warehouse and Storage – Online Course

    N/A
    29th June 2020

    Level 2 Principles of Warehouse and Storage – starting 29th June (eligibility: aged 19+ @31/08/19 in receipt of benefits)

    This course is via Employment Training Services and runs Online.

    This 2-week programme is designed to support anyone keen to enter or re-enter the Warehouse and Storage Sector as a Warehouse Assistant.

     

    Course content:

    Health, safety & security at work

    Develop effective working relationships with colleagues in logistics operations

    Pick goods in logistics operations

    Wrap and pack goods in logistics operations

    Maintain hygiene standards in handling and storing goods in logistics operations

    Moving and/or handling goods in logistics operations

    Check stock levels and stock records

    Operate equipment to perform work requirements in logistics operations

     

    If you are interested contact Training Employment Services on

    t: 07909030474

    e: ged.Harnick@trainingemploymentservices.com

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