Category: General JC+ Sector Based Work Academy Customer Service Representatives ATOS Birkenhead

26th November 2020 30th November 2020

Wednesday, 2 December 2020; - Wednesday, 16 December 2020




ATOS (The Contact Company, Birkenhead)
Provider or college


Sysco Threlfall Building, Trueman Street, Liverpool, L3 2BA
SWAP/ Job title


Customer Service Representatives ATOS

New Sector-based work academy

Atos are recruiting for Customer Services Representatives. Sysco

will train you in aspects of the role before a Guaranteed interview


Customer Requirements  

Employment Specification

Applicants Must:-19+, Claiming out of work benefits, (Must have turned 19 before 31st August 2020)

Be customer focused

Must be computer literate (training delivered via Zoom) and have good internet access to complete the training

The ability to confidently navigate around different screens

Be well motivated with good attitude.

Good interpersonal skills (able to communicate at all levels)

Be available for duration of SBWA.

Employer will consider those with criminal convictions on an individual basis

Must have the correct ID documentation

Job Description



The Atos campaign is financial services and premium bonds, candidates will be subject to a credit check – no CCJ’s and must be able to clear a DBS check


ATOS are full time roles and agents will work between 7am – 10pm working 5 days out of 7.


Contracted Weekly Hours ATOS 40 hours Rate of Pay - £9.22 per hour

Between 7am & 10pm

5 out of 7 days


Venue and timings of Open Day This will be delivered via Zoom on Wednesday 02/11/20 @ 09:30am


Open day requirements



Candidates must be able to provide right to work ID



Sbwa Content


10 day Pre Employment Training Covering Customer service & conflict management.

Guaranteed Job Interview on completion

Course length and hours of attendance



10 days pre employment delivered virtually from

Thursday 03/12/20 – 16/12/20 09:30am – 11:30am

Workbooks will be completed in the afternoons.

Venue for sbwa



To be delivered virtually via Zoom

Interested? Please call Sefton@Work on 01519342610 for referral to the training provider.

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Supported by Youth Employment Initiative &