My Calendar

Week Commencing:  Monday 30th at Bootle Strand and the Cambridge Centre

Who is this course for?

People looking to learn more about the delivery of excellent customer service and improve their communication skills to strengthen relationships and interactions with customers and colleagues.

After you have completed this course you will be eligible to apply for jobs in The Coffee House, new business in Bootle Strand.

You must complete ALL the training to apply.

Eligibility

*You must be unemployed and registered with Sefton@Work to access this Training.

Week Commencing:  Monday 30^th Bootle Strand

Method of course delivery: Practical, interactive and desk based

Employers site, Bootle Strand  

COVID 19 RETRICTIONS AND PRECAUTIONS WILL BE IN PLACE

Places will be limited to a maximum of 20

*Course length and hours of attendance required:

Start 10 am – apprx 3.00pm 5 DAYS

**Course content

Customer Service

Hospitality

Conduct in the Workplace

Barista Training

Application form completion and Interview skills

Sefton Community Learning Services offer a varied range of employment related programmes of learning.  A range of qualifications within this subject area are delivered throughout the year and provide learners with good opportunities to further improve their skills and support them back in to employment. Courses are suitable for those wishing to gain employment and for participants who are looking to improve their current employment prospects.

Contact details; Louise Pickett Sefton@Work –  0151 934 2750 louise.pickett@sefton.gov.uk