15th October 2020 – 23rd October 2020
Open Day 26th October , Liverpool City Centre
|The Contact Company, Birkenhead
|Provider or college
|Sysco Threlfall Building, Trueman Street, Liverpool, L3 2BA|
|Sbwa / Job title
|Inbound Customer Service Advisers (Call Centre) Argos, John Lewis, Iceland and River Island campaigns
New Sector-based work academy
The Contact Company are recruiting Inbound Customer Service Advisers for full, part time positions in their Birkenhead site.
Sysco will train you in customer service before a guaranteed interview with The Contact Company.
|Customer Requirements||Employment Specification
Applicants Must: -19+, Claiming out of work benefits. (Must have turned 19 before 31st August 2020)
Be customer focused
Must be computer literate (training delivered via Zoom) and have good internet access to complete the training
The ability to confidently navigate around different screens
Be well motivated with good attitude.
Good interpersonal skills (able to communicate at all levels)
Be available for duration of SBWA.
Employer will consider those with criminal convictions on an individual basis
Must have the correct ID documentation
|The Contact Company currently follow the social distancing guidelines as outlined by the Government|
|Contracted weekly hours||35 – 40 hours
Between 7am & 10pm (some p/t hours may be available). Temporary to permanent roles
|Rate of Pay||NMW 25+ £8.72 per hour
Under 25 -£8.21 per hour. Some campaigns attract higher wage
Venue and timings of Open Day
|This Open Day will be face to face. In line with the current guidelines we would request that attendees wear a mask. Their temperature will be taken on entering the building. Hand sanitizer and social distancing will in place at the venue.
Open Day to take place at
Sysco, Threlfall Building, Trueman Street, Liverpool L3 2BA
On Monday 26th October times to be confirmed (sessions to be added in accordance with social distancing regulations)
Those successful will be invited to a Zoom meeting with the employer on Tuesday 27th October @ 09:30am to start the programme
|Open day requirements||Candidates must be able to provide right to work ID|
|Course length and hours of attendance
|9 day’s Pre-employment training delivered virtually via ZOOM
from Tuesday 27th October 20 – Friday 6th November 20 - 09:30am – 11:30am (delivered via Zoom)
Guaranteed Job Interview to take place on Friday 6th November 2020 Times TBC During Pre Employment Training
|Course content:||9 days PET Covering Customer service & conflict management.
Guaranteed Job Interview on completion of PET
|Venue for sbwa
|To be delivered virtually|
Interested? Please call 01519342610 for referral. Or click the link and we'll call you Event Pilot