Category: General JC+ Sector Based Work Academy Inbound Customer Service Advisers (Call Centre) Argos Open Day 12th October Liverpool

JC+ Sector Based Work Academy Inbound Customer Service Advisers (Call Centre) Argos Open Day 12th October Liverpool

6th October 2020 12th October 2020



The Contact Company, Birkenhead


Provider or college


Sysco Threlfall Building, Trueman Street, Liverpool, L3 2BA
Sbwa / Job title


Inbound Customer Service Advisers (Call Centre) Argos


New Sector-based work academy

The Contact Company are recruiting Inbound Customer Service Advisers for full, part time positions in their Birkenhead site.


Sysco will train you in customer service before a guaranteed interview with The Contact Company.


Customer Requirements Employment Specification

Applicants Must:-19+, Claiming out of work benefits. (Must have turned 19 before 31st August 2020)

Be customer focused

Must be computer literate (training delivered via Zoom) and have good internet access to complete the training

The ability to confidently navigate around different screens

Be well motivated with good attitude.

Good interpersonal skills (able to communicate at all levels)

Be available for duration of SBWA.

Employer will consider those with criminal convictions on an individual basis

Must have the correct ID documentation




The Contact Company currently follow the social distancing guidelines as outlined by the Government

Contracted weekly hours 35 – 40 hours

Between 7am & 10pm (some p/t hours may be available). Temporary to permanent roles

Rate of Pay NMW 25+ £8.72 per hour

Under 25 -£8.21 per hour. Some campaigns attract higher wage

Venue and timings of Open Day This Open Day will be face to face. In line with the current guidelines we would request that attendees wear a mask. Their temperature will be taken on entering the building. Hand sanitizer and social distancing will in place at the venue.



Open Day to take place at


Sysco, Threlfall Building, Trueman Street, Liverpool L3 2BA


On Monday 12th October starting at 10am (sessions to be added in accordance with social distancing regulations)

Those successful will be invited to a Zoom meeting with the employer on Tuesday 13th October @ 09:30am with a view to starting the programme


Open day requirements



Candidates must be able to provide right to work ID



Course length and hours of attendance


10 days Pre-employment training delivered virtually via ZOOM

from Tuesday 13th October 20 – Friday 23rd October 20 - 09:30am – 11:30am (delivered via Zoom)

Guaranteed Job Interview to take place on Friday 23rd October

Course content: 10 day Pre Employment Training Covering Customer service & conflict management.


Venue for sbwa



To be delivered virtually

Interested? Please contact Sefton@Work on 01519342610 for referral to the opportunity.

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