Day Support Worker

About the role

Role: Day Support Worker

Salary: £14.19 per hour

Location: Bootle

Hours: Monday to Friday 37.5 Hours per week. (Alternating shifts 8am – 4pm then
following week late shifts 1pm – 9pm)

Closing Date:  Friday 16th
January 2026.

Aims of job:
* To work as part
of a team endeavouring to provide quality accommodation and support services
for adults and young people, many of whom will present with chaotic and complex
issues, within a safe and secure environment.
* To work within
the framework of Bosco Society’s policies and procedures in ensuring the
provision of an effective, efficient, and quality service for our Adult and
Young People Services, through the management, development, maintenance and
monitoring of systems that enable the organisation to fulfil its contract
obligations to Sefton Council.
* To work in
partnership and to foster good working relationships with external services.

Overall responsibility:
* To work effectively as a Keyworker
to several residents in drawing up their support plans.
* To
deal with any crisis /emergency situations that may arise.
* To
take responsibility for the Health and Safety aspects of the building whilst on
shift and report any necessary incidents to the Project Manager as appropriate.

Main Duties:

Work within a team, supporting colleagues and
attending team meetings and any core training that is required for the post
and/or for professional development.
* Complete handover checklist with night staff.
Read and update communication book, discuss any residents/events at the
beginning and end of each shift.
* Complete office tasks, self-referrals,
update Mainstay and risk assessments.
* Carry out Mainstay assessments.
* Provide support
to residents and record any relevant information on their support plans, via
the Mainstay system, including understanding and complying with their tenancy
obligations, keeping themselves safe, budgeting, registering with GP, dentist
and any other relevant services that will help in achieving independence. When
necessary, accompany residents to any health appointments. Assist residents in
completing all housing applications in preparation for moving on. Promote the
availability of properties on a weekly basis.
* To complete and update risk assessments
and changes in risk via the Mainstay system.
* Collect service charges, place in safe
box and record appropriately.
* Maintain an
awareness of events in the house and record any concerns or incidents in the
relevant files.
* Ensure all
controlled medicines are correctly recorded and record and supervise resident’s
self-medication.
* Ensure house
rules are observed by residents and initiate disciplinary action when required.
* Complete
house check at handover, ensure doors and windows are secure. Clean and tidy
office/communal areas.
* Ensure
appointments are placed in diary and on appointment board and remind residents
of them.
* Maintain all
communal areas, residents’ lounge, and toilet facilities in a clean and tidy
state.
* Promote equality, inclusion, respect and fairness at
all times and to manage diversity in all areas of planning and service
delivery, taking an active involvement in implementing our Equality, Diversity
and Inclusion Policy.
* To be familiar with and comply with Health and Safety
policies and procedures, and in the event of any serious risk, take immediate
action to reduce this risk and inform management.
* Ensure that adequate confidentiality and ethical
standards are always maintained in respect of service users and Bosco Society
as a whole in accordance with the requirements of the Data Protection Act.

Person Specification:
* Experience of working with homeless individuals
with multiple and complex needs in a hostel, supported accommodation setting or
outreach service.
* Experience
supporting vulnerable individuals through crisis or periods of change.
* Experience of assessing the needs
of complex adults.
* Experience of case work and
support planning, risk assessments and key work.
* An understanding of the combined issues complex
individuals may face such as: homelessness, addiction issues, social isolation,
harmful behaviours, domestic violence, mental health and self-neglect.
* A good understanding of current Health and Safety issues and the issues that might arise in a residential environment.
* Knowledge and a good understanding of safeguarding procedures within statutory or
non-statutory services.

Minimum Qualification Comments:

NVQ Level 3
Heath and social care qualification desirable.

To apply: Contact Cath Dooley at admin@boscosociety.org.uk / 0151 944 1818  for a more detailed job description, personal specification and application form.