IT Technician

About the role

Job Reference: 25/20

Hours: 37.5 hours per week (Mon to Fri 9am to 5pm)

Salary: £30,000.00 p.a.

Driver: A full clean UK driving license and access to own
vehicle, insured for business use, are essential.

Based in: Liverpool – office-based with attendance at sites
as and when required, including Merseyside, Lancashire & Greater Manchester

Benefits: 25 days annual leave plus statutory bank holidays,
employer’s contributory pension scheme, EAP scheme and other generous benefits

About Us

Imagine Independence is a leading third sector organisation,
passionate about supporting people with mental illness, neurodiversity,
learning disabilities, and behaviours that challenge to live as part of their
community. Imagine exists to challenge the stigma that having a mental illness
or learning disability continues to bring. With a workforce of over 300 staff Imagine
supports people to live meaningful lives by nurturing their individuality and
recognising the power of small steps. Imagine Independence embrace values that
reflect the skills of our workforce.

The Role

Until now we have fully outsourced our IT
provision to a Managed Service Provider (MSP). 
However, to improve value for money and responsiveness, we are looking
to recruit an internal IT Technician to strengthen our capabilities and
complement our reliance on third-party support.

You will play a key role in supporting
the day-to-day operations of our charity, resolving technical issues locally
and remotely, and helping us to regain control over our IT environment.  You will work closely with our MSP as and
when required.

You will have the opportunity to help
improve efficiency within our Charity and save vital funds for our frontline
services.

If you have the following attributes, we
would love to hear from you:

Proven experience in an IT Support
position.

Good knowledge of Microsoft 365 (Outlook,
Teams, SharePoint, OneDrive etc.).

Basic networking knowledge (Wi-Fi, LAN,
routers, switches, etc.)

Some experience of supporting with system
enhancements and data reporting would be desirable

User-focused, can-do attitude

Strong communication and people skills

Organised and methodical

Able to work under pressure and manage
competing priorities

Full clean driving licence and access to
a vehicle for work

Imagine is a values-based recruiter and so it will be
seeking to ensure that the successful candidate will align with the following:

Meaningful Living: Using empathy to bring together diverse people
and resources, to put the everyday within reach of everyone.

Nurturing Individuality: Creating conditions that support
people to be true to themselves and express their truth.

Focused Dedication: Showing up each day hungry to do our
best to learn and develop. We never give up on people.

Challenging Ideas: Keeping our efforts real and centred on
what matters most, we do not settle for the ordinary when better is possible.

Generous Sharing: Giving of ourselves, our experiences and
knowledge, to promote and provide a great service.

For an initial chat about the role, please telephone Kimberley
McGlinchey on 07887 748 117.

How to Apply

To download the application form, full job description and
person specification, please visit our website: https://www.imagineindependence.org.uk/work-with-us/current-vacancies/

Completed application forms are to be returned no later than
the closing date/time either by email to recruitment@imagineindependence.org.uk
or post to 25 Hope Street, Liverpool, L1 9BQ.

Please note that CVs will not be considered.

An enhanced DBS will be required for this post.

Closing date for applications: Tuesday 27 May 2025 at 9am

Interviews scheduled to take place: w/c 02 June 2025

Imagine aims to be an equal opportunities employer and
welcomes applicants from all sections of the community.