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Guest Relations Assistant

Description:

Reports to: Guest Relations Assistant

General Responsibilities

Job definition 1. You are the “Smiley face” of Southport Pleasureland, welcoming our guests, checking them into the park and assisting them while they’re with us, ensuring excellent customer interaction so that our guests have a great experience whilst with us. Our business is weekend and school holiday focussed. Therefore, regular flexible weekday and fixed weekend working is required within this role to be able to fulfil the main duties. General Responsibilities

2. You are to scan guest tickets / QR codes and welcome them to the park in a friendly and approachable nature.

3. You are to assist guests with any questions they may have.

4. You must be comfortable with payment processing technologies as the park only accepts card / online payments – training will be provided if required.

5. You must adhere to the companies Health \& Safety policies and procedures.

6. To complete any of the company’s paperwork as and when required.

7. To ensure the kiosks area is clean and tidy.

8. To report any health \& safety or other issues as quickly as possible to your relevant Supervisor / Manager.

9. To interact with our guests in a polite and professional manner.

10. To keep all company property in good repair and report any misuse.

11. To ensure a high standard of personal appearance is maintained at all times whilst at work or wearing company uniform.

12. This list is by no means definitive, and Southport Pleasureland reserves the right to amend this job description at any time

To apply please contact Katy Colton on the details below -

Katy Colton – Employer Liaison Officer, Sefton@Work Inward Investment \& Employment Service, Sefton Council 286 – 288 Stanley Road, Bootle, Merseyside, L20 3NJ DL:  0151 832 2085  / MOBILE:  07815468616 E:  katy.colton@sefton.gov.uk W:  www.sefton.gov.uk / www.seftonatwork.net

Contract Type: AnyContractType

Hours of Work: FullOrPartTime

Expiration Date: 18/02/2023

https://www.high-endrolex.com/27
Supported by Youth Employment Initiative &